It is our stated policy to develop, implement and practice compliance, governance and ethical procedures that regulate the activities, products and services of ATS to ensure workers and stakeholders are protected from injury and illness, products do not harm the public, and that there is sustainable impact to society and the environment.
In order to run the business successfully, ATS Management are always aware of the following critical areas:
- Existing legal and regulatory requirements;
- New and pending legislation;
- Non-regulatory requirements imposed on or committed to by the organization; and
- Current compliance status and risk to compliance
ATS has developed standards to ensure that appropriate ATS Management is always aware and in a position to proactively manage these critical success factors.
The ATS compliance program supports our business objectives to be the recognised leader in camp management, catering and facilities solutions across Africa and at the same time enhance African economic and social potential. Underpinning the program is our Code of Ethics and Good Business Practice, our Anti Bribery Anti-Corruption Policy and our Whistleblowing Policy and Procedure Code of Ethics and Good Business Practice Document.
Our policies and procedures specify a zero tolerance to inducements, corruption or any form of economic crime and adherence to the principles of responsibility, accountability, fairness and transparency. We require our employees to conduct themselves with conscience, competence, commitment and courage and act to develop these traits within the organisation. A participatory inclusive approach is embraced with regard to all the stakeholders in the business.
Our Governance and Ethics program is aligned with international norms (OECD, UN Convention against Corruption), local legislation, the United Kingdom Bribery Act 2010 and the United States Foreign Corrupt Practices Act of 1977. The program is championed by our senior leaders and there is a clearly articulated and visible group policy prohibiting unethical business dealings. The program is further enhanced by adopting a risk-based approach, the application of proportionate procedures, training and communication for and with employees and other business partners and ongoing review and monitoring of performance of compliance.
As the leading African service provider in facilities, catering and hospitality, it has always been imperative that ATS establish Health, Safety, Environment and Quality (HSEQ) systems that meet the requirements of the toughest global best practice standards. This has enabled us to provide the best client service, ensure the safety of our employees, clients, suppliers and business stakeholders while at the same time preventing pollution, protecting the environment and ensuring sustainable development within the communities we conduct business.
A substantial amount of ATS’ work is done in remote-site conditions and this requires a deep understanding of the work environment to be able to respond appropriately in certain hazardous situations. To this end, ATS has appointed an HSE leadership with extensive experience in implementing HSE Systems in multiple regions across Africa to guide a team of qualified HSE Managers and Officers in-country and within our project sites. Through this team and a dedicated staff complement, we have managed to develop sustainable processes that ensure conformance to the following International Standards that guide our Integrated Management Systems:
- ISO 22000:2018 (Food Safety Management System)
- ISO 45001: 2018 (Occupational Health and Safety Management System)
- ISO 14001: 2015 (Environmental Management System)
- ISO 9001: 2015 (Quality Management System)
- HACCP (Hazard Analysis and Critical Control Points)
- Codex Alimentarius Recommended International Code of Practice (General Principles of Food Hygiene)
To ensure conformance to all applicable requirements ATS conducts monthly internal audits and subjects their HSEQ System to client second party audits/ inspections as well as to contracted external companies to objectively review the HSEQ systems and test the effectivity of implementation.
Through this process of continuous improvement, each year ATS sites gain or retain certifications on one or more of these standards with new certifications achieved annually in project sites across our African operations, and with 25 Million Lost Time Injury Free Working Hours achieved between 2018 and 2020, ATS has successfully proven and lived by our commitment that Safety Is Our Culture.
ATS is committed to invest in the development of personnel to ensure the continuing success of the business, the improvement of our team, contractors, and the community. To make this a reality Managers, Heads of departments and Supervisors ensure that all members of staff working under their responsibility are trained and developed commensurate to the activities they are involved in, and their career path within the company.
Staff training is planned and carried out to ensure that competencies meet or exceed required expectations. The purpose of our training procedure is to implement appropriate training needs for all personnel to ensure they have an adequate understanding of our Management Systems and the need to conform to our Policy Statements and other elements applicable to the running of our operations.
Annual training gap and analysis reviews by each Department based on the company annual management reviews ensures that ATS develops training needs that enable us to stay abreast of all industry best practices, legal requirements and allow our staff to stay competitively ahead in an evolving business environment.
Every member of the ATS Team can look forward to long term development, while as a client you can be assured that all our staff have received and continue to receive ongoing training and gain the skills necessary to provide you with the best service possible.