Quality is integral to ATS business. Our quality assurance standards support all aspects of our operations in all areas of our diverse business. With special focus on food & beverage, housekeeping and janitorial, front office operations, and retail management ATS adheres to international best practices and certifications.
We carry ISO 22000:2005 certification and we are fully Hazard Analysis and Critical Control Points (HACCP) and OHSAS 18001:2007 (Occupational Health and Safety Assessment Series) accredited. ATS maintains a food production and service process that conforms to GHP (Good Hygiene Practice) as per Codex standards. These high standards are strictly applied in the most remote and basic camps.
All operations are subject to systematic quality assurance audits to ensure consistency of service delivery, quality and innovation.
The ATS compliance program supports our business objectives to be the recognised leader in camp management, catering and facilities solutions across Africa and at the same time enhance African economic and social potential.
Underpinning the program is our Code of Ethics and Good Business Practice, our Anti Bribery Anti-Corruption Policy and our Whistleblowing Policy and Procedure Code of Ethics and Good Business Practice Document
The policies and procedures specify a zero tolerance to inducements, corruption or any form of economic crime and adherence to the principles of responsibility, accountability, fairness and transparency. We require our employees to conduct themselves with conscience, competence, commitment and courage and act to develop these traits within the organisation. A participatory inclusive approach is embraced with regard to all of the stakeholders in the business.
Our Governance and Ethics program is aligned with international norms (OECD, UN Convention against Corruption), local legislation, the United Kingdom Bribery Act 2010 and the United States Foreign Corrupt Practices Act of 1977. The program is championed by our senior leaders and there is a clearly articulated and visible group policy prohibiting unethical business dealings. The program is further enhanced by adopting a risk based approach, the application of proportionate procedures, training and communication for and with employees and other business partners and ongoing review and monitoring of performance of compliance.
ATS ascribes much of its success to the development and training of staff from diverse backgrounds. We have a history of identifying and developing talent through our mentorship and nurturing programs. Some of our current management teams are made up of staff that once began as entry level unskilled workers.
ATS has numerous in-house accredited training courses including our culinary skills, HACCP, Supervisory and Management training. In addition ATS uses external specialists to provide selective internationally recognised training courses.
Every member of staff has the ability to select a chosen career path, with each path being associated with minimum levels of experiential, academic and certificate level courses while maintaining our high standards and encouraging long term development of our staff.
Through established courses ATS provides opportunities for training of the local community members who in turn form part of our supply chains.
As a member of staff, you can look forward to long term development, while as a client you can be assured that all our staff have received and continue to receive ongoing training and development.